Services

At 1800Accident we take the hassle out of claims management,
our tailored solution encompasses four core elements.

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Claim Management

  • 24/7 assistance line to provide support, guidance and reassurance to drivers following an accident
  • Co-ordination of emergency services including medical, towing and onward transportation
  • Easy and hassle-free claim capture and insurance claim management
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Repair Management

  • Immediate appointment of a repairer through our national preferred repairer network
  • Facilitate replacement vehicles to minimise disruption to your business by getting you back on the road
  • Proactive repair monitoring to ensure your vehicle is repaired in a timely manner
  • Real-time repair status updates via SMS, email and our online portal
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Finance Management

  • Review and arrange payment of approved invoices
  • Recovery of uninsured losses following non-fault accidents, maximising recovery of your costs
  • Settlement of third party demands following at-fault accidents
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Notifications and Reporting

  • Instant email alerts to nominated contacts every time a new accident is reported
  • Real-time claim information and accident dashboard reporting via our online portal to assist you in identifying, analysing and managing risk