How We Can Help:

Accident Assistance

Replacement Car

Car Repairs

Claim Management

All the ways we
can help you
Accident
Assistance

Had an Accident? Our personal consultants can manage the entire claims process for you, everything from the tow truck to dealing with your insurer.

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Replacement
Car

Get a car delivered to your door today. We can provide you with a replacement car for the duration of your repair whether you’re at fault or not.

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Car
Repairs

If you’re unsure of a repairer we can find one for you. We match  your car and accident type to one of our trusted repairers whilst being your single point of contact.

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Insurance Claim
Management

Had an Accident? Our personal consultants can manage the entire claims process for you, everything from the tow truck to dealing with your insurer.

Learn more

We’re here to help 24/7,
contact us any day, any time!

Replacement Car FAQs

  • Who pays for the replacement car?

    • There are no costs to you if you are the 'not at fault' driver in an accident. 1800Accident will manage the process and organise the recoupment of costs from insurance companies on your behalf.

  • How quickly can I get a replacement car?

    • 1800Accident can get not at fault drivers a replacement car the same day, and in most cases within 30 minutes. We can deliver the car to your door step, arrange for it to be dropped at your smash repairer or alternatively find a time for you to pick it up at one of our handy depots.

  • Will the car be the same or similar to my car?

    • 1800Accident aim to provide you with a car of similar or higher value and specification. So if you have a small hatchback or a SUV, we’ll get you into something similar so you can get on with your everyday life.

  • How long will I have the replacement car for?

    • You will have use of the replacement car for the duration of the repair, once your car is fixed we’ll organise to pick the replacement car up at a time that is convenient for you.